communication best practices for data breach and sevice outages

Description: There were plenty of repercussions for individuals who had their information compromised, but also for the breached companies who suffered from public scrutiny, financial losses, and penalties for violating data breach notification laws. It’s been more than a year since Singapore enacted groundbreaking data breach legislation1. In the event that personal information is compromised, new laws encourage transparency and punish financial institutions that keep impacted parties in the dark. In the time since, legislative action has taken off, especially in the European Union. How you behave during a major incident is as important as the incident itself.